Shipping policy
Shipping Policy
Thank you for shopping with Oweelo Agwa.
All products are made to order through our print-on-demand fulfillment partner. Because each item is created specifically for the customer, production begins after an order is placed.
Processing Time
Orders are typically processed and produced within 2–7 business days before shipping.
Shipping Time
Estimated shipping times:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, a tracking number will be sent to the email address provided at checkout.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address. If an incorrect address is submitted, additional shipping charges may apply.
Lost, Damaged, or Delayed Orders
If your order arrives damaged, defective, or appears lost in transit, please contact us within 14 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Photos if applicable
Contact Information
For any shipping-related questions, please contact:
Oweelo Agwa
Email: christiancham156@gmail.com